Business Problem
A restaurant faced persistent challenges with negative customer feedback and declining sales, struggling to identify and address the underlying issues impacting customer satisfaction and revenue.

Solution
The restaurant was guided to leverage customer feedback to identify pain points and develop a targeted strategy to enhance customer experience and boost sales.

How It Was Achieved

DScience Pro implemented an innovative solution by providing the restaurant team with a QR code linked to a customer experience form. Customers could easily share their feedback, which was then analyzed using advanced Large Language Models (LLMs).

The AI-powered analysis identified key trends and insights from the feedback, allowing the restaurant to:

• Address specific pain points in the dining experience.

• Develop a tailored strategy to improve customer satisfaction.

• Implement actionable changes that ultimately enhanced the customer experience and increased sales.

This data-driven approach enabled the restaurant to transform its operations and regain customer trust and loyalty.